Here is some the feedback we have had from callers to the Offenders’ Families Helpline:

Volunteer on the helpline‘Dear all at the OFH, we are truly grateful for your help in
sorting out my husband’s HDC forms at HMP xxxxx. Probation have contacted me today and I hope to have him back soon.’

‘Thanks to both of you for your help and for listening, and for solving problems with the prison. Much appreciated.’

New Website up and running!

‘This website has been a great help to me in understanding the way in which the prison works. Thank You’

  1. Monica says:

    What an amazing team! Enquiries made directly with the prison have been a great break-through after 6 weeks of no progress. The problem is not resolved but it’s now being dealt with. It was just so reassuring to speak with someone who has so much understanding and discretion. Thank you so much.

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